1. Data Collection and Use

 

1. 1 Voluntary Data

Data such as name, contact details, and preferences are collected when you voluntarily interact with our services.

 

1. 2 Automatic Data Collection

We automatically gather data like IP address, device type, and interaction details to improve service delivery.

 

1.3 Interactive Data

We collect detailed data from interactions with virtual personas, including text inputs and voice commands.

 

2. Purpose and Use

 

2.1 Service Improvement

Data is used to refine AI models and personalize experiences.

 

2.2 hird-Party Collaboration

We share data with partners under strict confidentiality to enhance technological capabilities.

 

3. Data Protection

 

3.1 Security Measures

We employ advanced security measures like data encryption and secure storage solutions.

Access Controls: Strict protocols are in place to prevent unauthorized data access.

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4. Return Policy

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4.1 Return explanation

Please note that if you purchase a subscription through our iPhone and Android apps, the transaction is non-refundable and we do not offer refunds. Similarly, subscriptions purchased through the Google Play Store are final and non-refundable. Your purchase will be subject to Google's current payment policies, which may also exclude refund options. In addition, if you purchase a subscription through our website (using Stripe, PayPal or other payment processing methods), that sale is also final and we do not offer refunds.

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Please note that for purchases made by EU residents, the usual 14-day refund policy does not apply to access to digital products provided by us.

 

5. User Rights

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5.1 Access and Control: 

Users can access, correct, or request deletion of their data.

 

5.2 Consent Management:

Users have the right to withdraw consent for data use at any time.

 

6. Transparency and Compliance

 

6.1 Policy updates

 Policy updates are communicated through our app and website.

 

6.2 Legal Compliance: 

We adhere to international privacy laws and cooperate with regulatory authorities.

 

 

7. Contact Information

 

For any concerns or data-related inquiries, users can contact our privacy team directly at privacy@realistica.ai.

 

This policy ensures that Realistica's handling of data aligns with ethical standards and legal requirements, fostering a trusted environment for all users.