The research by Sundar & Kim (2019) underscores that people may have preconceptions about interacting with machines, often seeing them as mechanical and devoid of emotions. Additionally, Liu & Duffy's study in 2023 found that individuals experiencing loneliness, anxiety, and social phobia are more likely to prefer chatbots that mimic human-like characteristics.

To address these challenges, Realistica enhances the realism of our avatars by allowing customers to personalize their artificial intelligence, including choices in skin tone and hairstyle, that closely mimic real human features. This allows our users to feel as though they are interacting with a genuine companion, fostering a deeper, more intimate communication experience.